UPVC Windows / How we Work
At
Fersina we do not advocate cold calling for customers, therefore the first
step is down to you. Once you have decided that you would like to take the
initial steps in enhancing your home, then please call in to one of our
offices. Here you will be met by one of our experienced salesmen who will
show you the products we have available and arrange a suitable time to visit
you home for a free design and quotation.
During our visit to your home, our experienced sale representative will spend the initial time understanding your needs and desires. At Fersina we design and install every product bespoke for our client’s individual needs. Every product by Fersina is individual to you.
Once a final agreement on the project has been reached, a contract of works must be signed and completed by you. Should your project require planning permission or building warrant, our architect will contact you and a detailed drawing will be submitted to the local council for approval
Once
all the paperwork is in place and a start date agreed, a member of the Fersina
production team will visit your project and take the exact measurements
from your property. This will then allow the process to begin.
Once manufactured, a team of Fersina fitters will transport the windows and doors to your home and start to fit and glaze the products. Our fitters pride themselves in finishing your windows and doors to the highest of standards.Your Fersina windows and doors are now installed to your individual specifications and the highest of standards. At Fersina we pride ourselves on our after sales service and offer you a 10 year guarantee.
